Terms and Conditions

ENSO.BOT TERMS OF USE

LAST UPDATED: December 16, 2025

IMPORTANT: BY ACCESSING, REGISTERING FOR, OR USING THE SERVICES (AS DEFINED BELOW), YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE LEGALLY BOUND BY THESE TERMS OF USE. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST IMMEDIATELY CEASE ALL USE OF THE SERVICES.

1. DEFINITIONS

FOR PURPOSES OF THESE TERMS OF USE:

“ENSO” MEANS ENSO TECHNOLOGIES LTD., A COMPANY DULY INCORPORATED UNDER THE LAWS OF THE STATE OF ISRAEL, TOGETHER WITH ITS AFFILIATES.

“BILLING ENTITY” MEANS ENSO AI TECH, INC., A CORPORATION INCORPORATED IN THE STATE OF DELAWARE, UNITED STATES OF AMERICA, WHICH IS SOLELY RESPONSIBLE FOR BILLING, INVOICING, PAYMENT COLLECTION, AND PAYMENT PROCESSING IN CONNECTION WITH THE SERVICES.

“SERVICES” MEANS THE ENSO.BOT PLATFORM, INCLUDING WITHOUT LIMITATION ITS AUTOMATION BUILDER, AI AGENTS, EXECUTION INFRASTRUCTURE, USER INTERFACES, APPLICATION PROGRAMMING INTERFACES (APIS), AND ANY RELATED FUNCTIONALITY, CONTENT, OR FEATURES.

“AUTOMATIONS” MEANS ANY WORKFLOWS, AGENTS, LOGIC FLOWS, TRIGGERS, TASKS, CONFIGURATIONS, OR PROCESSES CREATED, CONFIGURED, ENABLED, OR EXECUTED BY YOU THROUGH THE SERVICES.

“AI AGENT” MEANS ANY AUTOMATED SYSTEM UTILIZING ONE OR MORE THIRD-PARTY LARGE LANGUAGE MODELS, INCLUDING WITHOUT LIMITATION MODELS PROVIDED BY ANTHROPIC (CLAUDE), OPENAI, AND GOOGLE (GEMINI).

“THIRD-PARTY SERVICES” MEANS ANY EXTERNAL SERVICE, PLATFORM, API, MODEL PROVIDER, OR INTEGRATION PROVIDER, INCLUDING WITHOUT LIMITATION COMPOSIO AND ALL THIRD-PARTY PLATFORMS CONNECTED THROUGH COMPOSIO.

“USER CONTENT” MEANS ANY DATA, PROMPTS, CONFIGURATIONS, FILES, INSTRUCTIONS, INPUTS, OUTPUTS, OR MATERIALS SUBMITTED, GENERATED, PROVIDED, OR PROCESSED BY YOU THROUGH THE SERVICES.

2. ACCEPTANCE OF TERMS

THESE TERMS OF USE CONSTITUTE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND ENSO.

YOU REPRESENT AND WARRANT THAT YOU ARE AT LEAST EIGHTEEN (18) YEARS OF AGE AND HAVE FULL LEGAL AUTHORITY TO ENTER INTO THESE TERMS ON BEHALF OF YOURSELF OR THE ENTITY YOU REPRESENT.

ENSO RESERVES THE RIGHT TO MODIFY THESE TERMS AT ANY TIME IN ITS SOLE DISCRETION. YOUR CONTINUED USE OF THE SERVICES CONSTITUTES ACCEPTANCE OF ANY MODIFIED TERMS.

3. DESCRIPTION OF THE SERVICES

THE SERVICES PROVIDE A HOSTED, AI-POWERED AUTOMATION AND AGENT EXECUTION PLATFORM THAT ENABLES USERS TO CREATE, DEPLOY, AND RUN AUTOMATIONS THAT MAY OPERATE CONTINUOUSLY, AUTONOMOUSLY, AND WITHOUT HUMAN REVIEW OR INTERVENTION.

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT, ONCE ENABLED, AUTOMATIONS AND AI AGENTS MAY INITIATE ACTIONS, COMMUNICATE WITH THIRD-PARTY SERVICES, MODIFY DATA, OR PERFORM OPERATIONS WITHOUT PRIOR APPROVAL BY YOU OR ENSO.

4. AI AGENTS – NO RELIANCE; ASSUMPTION OF RISK

4.1 NATURE OF AI OUTPUTS

YOU ACKNOWLEDGE AND AGREE THAT:

(A) AI AGENTS ARE POWERED BY THIRD-PARTY LARGE LANGUAGE MODELS NOT OWNED OR CONTROLLED BY ENSO;
(B) AI OUTPUTS ARE NON-DETERMINISTIC BY NATURE;
(C) AI OUTPUTS MAY BE INACCURATE, INCOMPLETE, MISLEADING, OFFENSIVE, HARMFUL, OR OTHERWISE DEFECTIVE;
(D) ENSO DOES NOT REVIEW, VERIFY, OR VALIDATE ANY AI OUTPUTS.

4.2 NO ADVICE

AI OUTPUTS DO NOT CONSTITUTE LEGAL, FINANCIAL, MEDICAL, OPERATIONAL, SECURITY, OR PROFESSIONAL ADVICE OF ANY KIND AND MUST NOT BE RELIED UPON AS SUCH.

4.3 ASSUMPTION OF RISK

YOU ASSUME FULL, EXCLUSIVE, AND SOLE RESPONSIBILITY FOR:

ALL AI OUTPUTS;
ALL ACTIONS TAKEN BASED ON AI OUTPUTS;
ALL CONSEQUENCES RESULTING FROM SUCH ACTIONS.

ENSO EXPRESSLY DISCLAIMS ALL LIABILITY WHATSOEVER ARISING FROM OR RELATING TO AI AGENTS OR AI OUTPUTS.

5. AI MODEL PROVIDERS – THIRD-PARTY TERMS INCORPORATED BY REFERENCE

THE AI AGENTS UTILIZE THIRD-PARTY SERVICES PROVIDED BY INDEPENDENT LLM PROVIDERS, INCLUDING WITHOUT LIMITATION:

(A) ANTHROPIC (CLAUDE)
HTTPS://WWW.ANTHROPIC.COM/TERMS

(B) OPENAI
HTTPS://OPENAI.COM/POLICIES/TERMS-OF-USE

(TOGETHER, THE “LLM TERMS”).

BY USING THE SERVICES, YOU ACKNOWLEDGE AND AGREE THAT:

THE LLM TERMS APPLY DIRECTLY TO YOUR USE OF AI AGENTS;
ENSO IS NOT A PARTY TO THE LLM TERMS;
ENSO HAS NO CONTROL OVER LLM PROVIDER SERVICES OR OUTPUTS;
ANY CLAIM RELATING TO AI MODELS SHALL BE GOVERNED SOLELY BY THE APPLICABLE LLM TERMS;
ENSO SHALL HAVE NO LIABILITY WHATSOEVER IN CONNECTION WITH ANY LLM PROVIDER.

6. THIRD-PARTY SERVICES AND COMPOSIO

THE SERVICES INTEGRATE WITH THIRD-PARTY SERVICES THROUGH COMPOSIO, A THIRD-PARTY INTEGRATION PROVIDER THAT MANAGES AUTHENTICATION AND AUTHORIZATION.

ENSO DOES NOT STORE, CONTROL, OR HAVE ACCESS TO THIRD-PARTY CREDENTIALS.

ENSO MAKES NO REPRESENTATION OR WARRANTY REGARDING COMPOSIO OR ANY THIRD-PARTY SERVICE, INCLUDING AVAILABILITY, SECURITY, OR CORRECTNESS.

YOU ARE SOLELY RESPONSIBLE FOR ENSURING YOU HAVE AUTHORIZATION TO CONNECT ANY THIRD-PARTY ACCOUNT AND FOR COMPLIANCE WITH ALL APPLICABLE THIRD-PARTY TERMS.

7. USER RESPONSIBILITIES

YOU ARE SOLELY AND EXCLUSIVELY RESPONSIBLE FOR:

ALL AUTOMATIONS YOU CREATE OR ENABLE;
ALL CONNECTED ACCOUNTS AND CREDENTIALS;
ALL ACTIONS TAKEN BY AUTOMATIONS OR AI AGENTS;
COMPLIANCE WITH ALL APPLICABLE LAWS AND THIRD-PARTY TERMS.

YOUR AUTOMATIONS. YOUR DATA. YOUR CREDENTIALS. YOUR RISK.

8. PROHIBITED USES

YOU MAY NOT USE THE SERVICES FOR ANY UNLAWFUL, ABUSIVE, DECEPTIVE, OR UNAUTHORIZED PURPOSE, INCLUDING WITHOUT LIMITATION:

SPAM OR UNSOLICITED COMMUNICATIONS;
PHISHING OR FRAUD;
UNLAWFUL SURVEILLANCE OR MONITORING;
CREDENTIAL HARVESTING;
VIOLATION OF THIRD-PARTY TERMS OR APPLICABLE LAW.

ENSO MAY SUSPEND OR TERMINATE ACCESS IMMEDIATELY AND WITHOUT NOTICE.

9. USER CONTENT

YOU RETAIN OWNERSHIP OF USER CONTENT.

YOU GRANT ENSO A WORLDWIDE, IRREVOCABLE, ROYALTY-FREE LICENSE TO USE USER CONTENT SOLELY TO PROVIDE, MAINTAIN, AND IMPROVE THE SERVICES.

YOU REPRESENT THAT YOU HAVE ALL NECESSARY RIGHTS TO SUBMIT USER CONTENT.

10. DATA AND PRIVACY

ENSO ACTS PRIMARILY AS A DATA PROCESSOR.

YOU ARE THE DATA CONTROLLER.

ENSO PROVIDES NO GUARANTEE OF DATA RETENTION, BACKUP, OR RECOVERY.

CERTAIN REGULATED DATA (INCLUDING MEDICAL, PAYMENT CARD, BIOMETRIC, OR CHILDREN’S DATA) IS PROHIBITED UNLESS EXPRESSLY AGREED IN WRITING.

11. FEES, SUBSCRIPTIONS, AND CREDITS

11.1 BILLING ENTITY

ALL FEES, SUBSCRIPTIONS, PAYMENTS, AND CREDIT PURCHASES IN CONNECTION WITH THE SERVICES ARE BILLED, INVOICED, AND COLLECTED EXCLUSIVELY BY THE BILLING ENTITY, ENSO AI TECH, INC., A CORPORATION INCORPORATED UNDER THE LAWS OF THE STATE OF DELAWARE, UNITED STATES OF AMERICA.

ENSO TECHNOLOGIES LTD. DOES NOT PROCESS PAYMENTS AND SHALL HAVE NO LIABILITY IN CONNECTION WITH BILLING OR PAYMENT PROCESSING.

11.2 SUBSCRIPTION PLANS

THE SERVICES ARE OFFERED UNDER MULTIPLE SUBSCRIPTION TIERS, WHICH MAY BE MODIFIED, REPLACED, OR DISCONTINUED BY ENSO AT ANY TIME IN ITS SOLE DISCRETION. CURRENT PLANS INCLUDE, WITHOUT LIMITATION:

(A) FREE PLAN (“START FREE”)

MONTHLY FEE: USD $0
UP TO 300 CREDITS PER MONTH
UP TO 3 AUTOMATIONS
ACCESS TO 100+ INTEGRATIONS
CHAT SUPPORT
ACCESS TO 50+ PRE-MADE TEMPLATES

(B) PRO PLAN (“CHOOSE PRO”)

MONTHLY FEE: USD $49
UP TO 3,000 CREDITS PER MONTH
UP TO 25 AUTOMATIONS
ACCESS TO 100+ INTEGRATIONS
CHAT SUPPORT
ACCESS TO 50+ PRE-MADE TEMPLATES
ADVANCED AI CAPABILITIES

(C) BUSINESS PLAN (“CHOOSE BUSINESS”)

MONTHLY FEE: USD $129
UP TO 13,000 CREDITS PER MONTH
UP TO 90 AUTOMATIONS
ACCESS TO 100+ INTEGRATIONS
CHAT SUPPORT
ACCESS TO 50+ PRE-MADE TEMPLATES
ADVANCED AI CAPABILITIES
ASSIGNED ACCOUNT MANAGER

(D) CUSTOM / ENTERPRISE PLAN

PRICING: CUSTOM, AS AGREED IN WRITING
UNLIMITED CREDITS (SUBJECT TO FAIR USE AND TECHNICAL LIMITATIONS)
UNLIMITED AUTOMATIONS
ACCESS TO 100+ INTEGRATIONS
CHAT SUPPORT
ACCESS TO 50+ PRE-MADE TEMPLATES
ADVANCED AI CAPABILITIES
ASSIGNED ACCOUNT MANAGER

ALL FEATURES, LIMITS, AND ENTITLEMENTS ARE SUBJECT TO CHANGE AT ANY TIME.

11.3 CREDITS – GENERAL DESCRIPTION

CREDITS CONSTITUTE THE SOLE AND EXCLUSIVE CONSUMPTION MECHANISM FOR USE OF THE SERVICES.

EVERY OPERATION PERFORMED THROUGH THE SERVICES, INCLUDING WITHOUT LIMITATION:

AI AGENT EXECUTION
PROMPT PROCESSING
DATA ANALYSIS
CONTENT GENERATION
CODE GENERATION
THIRD-PARTY API INTERACTIONS

CONSUMES CREDITS BASED ON THE COMPLEXITY, RESOURCE USAGE, AND UNDERLYING THIRD-PARTY COSTS OF SUCH OPERATION.

11.4 CREDIT CONSUMPTION AND AI MODEL USAGE

THE PRIMARY DRIVER OF CREDIT CONSUMPTION IS AI MODEL USAGE.

CREDITS ARE CONSUMED BASED ON:

INPUT TOKENS (PROMPTS, CONTEXT, DATA PROVIDED BY YOU);
OUTPUT TOKENS (RESPONSES, GENERATED CONTENT, ACTION PLANS);
THE SPECIFIC AI MODEL UTILIZED (INCLUDING WITHOUT LIMITATION CLAUDE, GPT, OR OTHER MODELS);
MODEL CAPABILITIES, TIERS, AND RESOURCE REQUIREMENTS.

DIFFERENT MODELS INCUR DIFFERENT CREDIT COSTS.

ENSO DOES NOT GUARANTEE, AND EXPRESSLY DISCLAIMS, ANY FIXED OR PREDICTABLE CREDIT COST FOR ANY PARTICULAR TASK OR AUTOMATION.

11.5 PRICING MODEL AND MARKUP

YOU ACKNOWLEDGE AND AGREE THAT ENSO APPLIES A TWENTY PERCENT (20%) MARKUP ON ALL UNDERLYING AI MODEL API COSTS AND THIRD-PARTY SERVICE COSTS.

THIS MARKUP COVERS, WITHOUT LIMITATION:

PLATFORM INFRASTRUCTURE
SECURITY
OPERATIONAL OVERHEAD
MAINTENANCE
CONTINUOUS DEVELOPMENT

ALL CREDIT CONSUMPTION REFLECTS THIS MARKUP.

11.6 TYPES OF CREDITS

THE SERVICES UTILIZE TWO (2) DISTINCT TYPES OF CREDITS:

(A) EXPIRING CREDITS

INCLUDED WITH PAID SUBSCRIPTIONS
RENEW AUTOMATICALLY EACH BILLING CYCLE
EXPIRE AT THE END OF THE APPLICABLE BILLING PERIOD
NON-ROLLING AND NON-TRANSFERABLE

(B) NON-EXPIRING CREDITS

DO NOT EXPIRE
CARRY OVER INDEFINITELY
INCLUDE, WITHOUT LIMITATION:
- TOP-UP CREDIT PURCHASES
- REFUNDS DUE TO TECHNICAL FAILURES
- PROMOTIONAL, EVENT, OR REFERRAL GRANTS

11.7 CREDIT PRIORITY

CREDIT CONSUMPTION FOLLOWS A STRICT PRIORITY ORDER:

EXPIRING CREDITS ARE ALWAYS CONSUMED FIRST
ONLY AFTER EXPIRING CREDITS ARE FULLY DEPLETED WILL NON-EXPIRING CREDITS BE USED

THIS PRIORITY ORDER IS AUTOMATIC, FINAL, AND NON-CONFIGURABLE.

11.8 OBTAINING ADDITIONAL CREDITS

SUBJECT TO ELIGIBILITY AND PLAN TYPE, YOU MAY OBTAIN ADDITIONAL CREDITS THROUGH:

MONTHLY SUBSCRIPTION RENEWALS
CREDIT TOP-UP PURCHASES
PROMOTIONAL OR EVENT-BASED GRANTS
REFUNDS ISSUED DUE TO VERIFIED TECHNICAL FAILURES

ENSO RESERVES THE RIGHT TO MODIFY, LIMIT, OR REVOKE ANY CREDIT GRANT AT ANY TIME.

11.9 NO REFUNDS; NO CASH VALUE

CREDITS:

HAVE NO CASH VALUE
ARE NON-TRANSFERABLE
ARE NON-REFUNDABLE EXCEPT WHERE REQUIRED BY APPLICABLE LAW

SUBSCRIPTION FEES ARE NON-REFUNDABLE AND NON-CANCELABLE EXCEPT AS EXPRESSLY REQUIRED BY LAW.

11.10 TAXES

ALL FEES AND CREDIT PURCHASES ARE EXCLUSIVE OF ALL TAXES, DUTIES, LEVIES, OR WITHHOLDINGS.

YOU ARE SOLELY RESPONSIBLE FOR PAYMENT OF ALL APPLICABLE TAXES.

11.11 CHANGES TO FEES AND CREDITS

ENSO RESERVES THE RIGHT, AT ANY TIME AND IN ITS SOLE DISCRETION, TO:

MODIFY SUBSCRIPTION FEES
MODIFY CREDIT ALLOCATIONS
MODIFY CREDIT CONSUMPTION RATES
MODIFY PLAN LIMITS

CONTINUED USE OF THE SERVICES AFTER SUCH CHANGES CONSTITUTES ACCEPTANCE.

12. TERMINATION

ENSO MAY TERMINATE OR SUSPEND THE SERVICES AT ANY TIME, WITH OR WITHOUT CAUSE, AND WITHOUT NOTICE.

UPON TERMINATION:

AUTOMATIONS SHALL CEASE;
INTEGRATIONS SHALL BE DISCONNECTED;
USER CONTENT AND DATA MAY BE PERMANENTLY DELETED WITHOUT RECOVERY.

13. DISCLAIMER OF WARRANTIES

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

ENSO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

ENSO DOES NOT WARRANT THAT AUTOMATIONS WILL EXECUTE CORRECTLY OR THAT AI OUTPUTS WILL BE ACCURATE OR RELIABLE.

14. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AND NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THESE TERMS:

14.1 NO LIABILITY FOR AUTOMATIONS, AI, OR THIRD-PARTY ACTIONS

ENSO SHALL HAVE NO LIABILITY WHATSOEVER FOR ANY DAMAGE, LOSS, OR HARM ARISING FROM OR RELATING TO:

ANY AUTOMATION, AI AGENT, OR WORKFLOW CREATED, CONFIGURED, ENABLED, OR EXECUTED BY YOU;
ANY AI OUTPUT, INCLUDING ERRORS, OMISSIONS, HALLUCINATIONS, MISINTERPRETATIONS, OR UNINTENDED CONSEQUENCES;
ANY ACTION TAKEN OR NOT TAKEN BASED ON AI OUTPUTS;
ANY THIRD-PARTY SERVICE, API, INTEGRATION, OR MODEL PROVIDER (INCLUDING COMPOSIO AND LLM PROVIDERS);
ANY DATA MODIFICATION, DELETION, CORRUPTION, DISCLOSURE, OR TRANSMISSION CAUSED BY AUTOMATIONS OR INTEGRATIONS;
ANY UNAUTHORIZED ACCESS, MISCONFIGURATION, OR SECURITY INCIDENT RESULTING FROM YOUR USE OF THE SERVICES.

YOU EXPRESSLY ACKNOWLEDGE THAT THE SERVICES ARE DESIGNED TO OPERATE AUTONOMOUSLY AND WITHOUT HUMAN OVERSIGHT, AND YOU ASSUME ALL RISKS ASSOCIATED THEREWITH.

14.2 EXCLUDED DAMAGES (ABSOLUTE WAIVER)

IN NO EVENT SHALL ENSO BE LIABLE FOR ANY:

LOSS OF PROFITS, REVENUE, BUSINESS, OR GOODWILL;
LOSS, CORRUPTION, OR DISCLOSURE OF DATA;
BUSINESS INTERRUPTION, SYSTEM FAILURE, OR DOWNTIME;
CONTRACTUAL, REGULATORY, OR COMPLIANCE DAMAGES;
INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES;

EVEN IF ENSO WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

14.3 LIABILITY CAP (MINIMUM POSSIBLE CAP)

TO THE EXTENT THAT LIABILITY CANNOT BE COMPLETELY EXCLUDED UNDER APPLICABLE LAW:

ENSO’S TOTAL, AGGREGATE, AND CUMULATIVE LIABILITY FOR ALL CLAIMS OF ANY KIND SHALL BE STRICTLY LIMITED TO THE LESSER OF:

USD $100, OR
THE FEES ACTUALLY PAID BY YOU TO ENSO IN THE ONE (1) MONTH IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

THIS CAP APPLIES IN THE AGGREGATE, NOT PER CLAIM, AND REGARDLESS OF THE LEGAL THEORY ASSERTED.

14.4 BASIS OF THE BARGAIN

YOU ACKNOWLEDGE AND AGREE THAT:

THE PRICING OF THE SERVICES REFLECTS THIS ALLOCATION OF RISK;
ENSO WOULD NOT PROVIDE THE SERVICES WITHOUT THESE LIMITATIONS;
THIS SECTION CONSTITUTES A FUNDAMENTAL BASIS OF THE AGREEMENT BETWEEN THE PARTIES.

14.5 JURISDICTIONAL ENFORCEMENT

IN JURISDICTIONS WHERE CERTAIN LIMITATIONS ARE NOT PERMITTED, ENSO’S LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW, AND ANY PROHIBITED LIABILITY SHALL BE REDUCED AUTOMATICALLY TO THE LOWEST LEGALLY ENFORCEABLE AMOUNT.